Frequently Asked Questions

Rain / Bad Weather

Should inclement weather or rain arise, rest assured that your experience and safety are our top priorities. In such cases, we offer flexible options to ensure your tour is enjoyable and safe. We may delay the departure to a later time in the day when the weather is expected to improve.

Alternatively, if rescheduling on the same day isn’t feasible, we’ll happily arrange your tour for another day that suits your schedule. If neither option works for you, we will issue a full refund. Your satisfaction and safety are paramount to us.

What to Bring / Wear

For an enjoyable tour experience, we suggest bringing along a few essentials:

  • Your Phone: Don’t forget your phone to capture the moments and scenic views along the way.
  • Water: Stay hydrated throughout the ride with a bottle of water.
  • Cash for Tips: If you’re impressed with your tour guide’s expertise and service, consider showing your appreciation with a tip.

As for attire, comfort and practicality are key:

  • Dress for the Weather: Choose clothing that will keep you comfortable, considering the day’s forecast.
  • Footwear: If you’re exploring on a Trike, sandals are fine. However, for Moped riders, we recommend closed-toed shoes for added safety.
  • Sun Protection: Most of our tours are sun-kissed adventures, so sunglasses and a hat are advisable to protect against the sun’s rays.

Your comfort and safety are our priorities, ensuring you can focus on enjoying the tour and making memories.

Rescheduling / Refunds

Given our commitment to small group sizes and limited availability to ensure an intimate experience, we are unable to accommodate cancellations, resulting in all ticket purchases being final and non-refundable. On a brighter note, your tickets are timeless, never expiring, which allows you the freedom to choose a more convenient date for your adventure with us in the future. To adjust your reservation for any reason, it’s essential that you contact us at least 24 hours ahead of your planned tour time.

Should unforeseen circumstances such as staff availability or adverse weather conditions necessitate the rescheduling of your tour, please be assured that we prioritize your convenience and satisfaction. In such instances, not only will you be offered the opportunity to reschedule, but should the new time or date not align with your availability, you are always entitled to a full refund. Our commitment is to ensure a seamless and enjoyable experience for you, regardless of the challenges that may arise.

Should you have any questions or need further assistance, please don’t hesitate to contact us. Your satisfaction and peace of mind are our top priorities.

Kids Under The Recommended Ages

For younger adventurers below the recommended age range, or for anyone who may not be ready to navigate their own vehicle safely, we warmly welcome them to join the adventure alongside a parent or guardian.

On the Electric Trike, they can cozy up securely between the adult’s legs or comfortably sit in their lap, ensuring they’re part of the excitement every step of the way.

Should the parent or guardian opt for an Electric Moped, our younger guests are invited to ride along on the additional seat provided at the back. This way, families can experience the joy of our tours together, ensuring a safe and memorable adventure for all.

Electric Trike Tour Age Recommendations

The Electric Trike Tour is designed to be accessible and enjoyable for nearly everyone, typically accommodating riders ranging from 8 to 80 years old with ease.

That said, we’ve delightedly welcomed riders as young as 5 and as seasoned as 92, who have all managed their own trikes splendidly. Ultimately, the ability to participate depends on the individual rider’s comfort and capability.

For the safety and enjoyment of all our guests, we conduct a mandatory test ride in the parking lot before the tour begins. This ensures that every rider can handle their trike safely.

Should a rider not demonstrate the ability to ride safely during this assessment, they will respectfully be excluded from the tour. This policy is in place to protect the well-being of the individual and the group.

Electric Moped Tour Age Recommendations

The Electric Moped Tour offers an exhilarating experience that demands a bit more balance and mastery of hand/throttle coordination. Typically, riders should be 14 years of age or older.

However, we’ve proudly accommodated exceptional younger riders, such as a 9-year-old girl with extensive dirt bike experience, who skillfully outperformed some adults!

To ensure everyone’s safety and comfort, we conduct preliminary test rides on our mopeds before departing from the parking lot. Riders who may not feel ready or show difficulty handling the moped—regardless of age—are seamlessly transitioned to an Electric Trike, guaranteeing an enjoyable experience for all.

Disabilities / Physical Medical Conditions / Pregnancies

To ensure the utmost safety and enjoyment for all participants on our tours, we have important guidelines regarding health and physical capabilities. For the safety of everyone involved, we are unable to accommodate individuals with disabilities or physical medical conditions that might impede their ability to ride, steer, and control the Trikes effectively.

Our tours often include riding in groups through areas with sidewalks, streets, and a variety of terrain that includes bumps and turns. Based on our years of experience, we’ve found that it’s in the best interest of both the individual and the group to maintain these guidelines.

Additionally, we prioritize the safety of expectant mothers and their unborn children. Given the nature of our tours, which encounter numerous bumps and turns, we advise against pregnant women participating.

We understand that these policies may raise questions or concerns, and we encourage you to reach out to us directly. Our team is more than happy to provide further clarification and discuss any specific situations. Please feel free to call us at 239-350-1977. Your safety, comfort, and enjoyment are our top priorities, and we’re here to ensure a positive experience for all our guests.

Fun in the sun

Home

Tours

Rentals

for sale

FAQ

TEXT or CALL: 239-350-1977

Shop Hours: Monday – Sunday: 9am – 6pm

Address: 1100 6th Ave S. Unit 13 Naples FL 34102